Section 1 — What We Collect
We collect:
- Account information (name, email, password)
- Ad platform data via API connections
- Store data via Shopify integration
- Usage data and feature interactions
- Payment information (processed by Stripe — we never store card details)
- Communication history with Freja AI
Section 2 — How We Use Your Data
Your data is used exclusively to:
- Power Freja's AI recommendations
- Generate your performance reports
- Improve our AI models (anonymized only)
- Send service-related communications
We NEVER:
- Sell your data to third parties
- Share individual account data with other users or companies
- Use your data for advertising
- Share your performance data publicly
Section 3 — Collective Intelligence
Meet Freja uses anonymized aggregated data across all accounts to generate industry benchmarks and trends. This data is: fully anonymized — never linked to you; never shared externally; and used only to improve recommendations for all users in your category.
Section 4 — GDPR Rights
As an EU resident you have the right to:
- Access all data we hold about you
- Correct inaccurate data
- Delete your account and all associated data
- Export your data in machine-readable format
- Withdraw consent at any time
To exercise these rights contact: privacy@meetfreja.com
Section 5 — Data Retention
We retain your data for 90 days after account cancellation then permanently delete all personal information.
Section 6 — Cookies
We use essential cookies for login and security, and analytics cookies to understand how the platform is used. You can manage cookie preferences at any time via our cookie banner.
Section 7 — Third Party Services
We use these third party services: Supabase (database and authentication), Stripe (payment processing), Anthropic (AI processing), Vercel (hosting). All are GDPR compliant.